Tomorrow, Saturday December 6th, will mark one calendar year since BT plumbed in my line. I gave details of the installation a while ago in
this article.
In the 366 (there's been a leap year) days since then, I still have not seen a single jot of paperwork from our incumbent telco despite numerous efforts to obtain paperwork and their acceptance of the fact that I have asked.
Most people wouldn't be at all worried by this, but I dislike taking services and not paying for them, no, not even when its BT. Every time I dial the BT News Line (which used to be an interesting weekly take on new technologies) it is mostly discussing financials these days.
So come on BT, get your act together. Neither of us can keep this up for much longer.